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โœˆ๏ธ Shipping & Returns

๐Ÿ’– Free worldwide shipping on all orders โ€“ no minimum, no hidden fees.

๐Ÿ“ฆ Shipping

  • Processing time: 1โ€“3 business days after payment.
  • All orders are shipped from China with a tracking number (sent via email).
  • Standard delivery: 10โ€“20 business days. (Occasional delays may occur due to customs or carrier โ€“ weโ€™ll help you track it, but cannot refund for late delivery.)

๐Ÿ”„ Returns & Refunds

We do not accept change-of-mind returns. Please choose carefully.

Defective / damaged / wrong item?
If your item arrives with a defect or is not what you ordered, please follow these steps within 7 days of delivery:

  1. Send us an unboxing video (continuous, showing the sealed package being opened and the defect clearly).
  2. After we confirm the issue, weโ€™ll provide a return address.
  3. You are responsible for the return shipping cost. We will only refund the product price (the original shipping fee is not refundable because we already paid for it โ€“ itโ€™s free to you).
  4. Once we receive the returned item, weโ€™ll issue a refund for the product price only.

No unboxing video? No defect confirmation? Unfortunately we cannot process a refund.

Wrong color/size? โ€“ unless itโ€™s a clear mistake from our side, we do not accept returns. Please check the product description carefully before ordering.

โœ๏ธ Cancellations

You may cancel your order within 24 hours of placing it. After that, the order may have already been packed or shipped.

๐Ÿ“ž Questions?

Contact us at info@seventeengifts.com . Weโ€™re here to help within 24 hours on business days.

Seventeen โ€“ making everyday life a little cuter โœจ